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FAQ

Cancellation Policy

We understand that plans can change, especially your vacation dates, which is why we offer a flexible cancellation policy. If you need to cancel your service, please do so at least 48 hours in advance and receive a full refund. Do so by clicking the cancellation link in our follow-up email. 

Satisfaction Guarantee

Your satisfaction is our top priority.  If you're not completely happy with the service provided, please contact us within 14 days of our service completion and we will work with you to resolve any issues. 

Payment Methods

For secure and convenient transactions we use Stripe to process all major credit and debit cards, as well as options for Klarna, Google Pay and PayPal.

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